Our research tools are designed to provide unique insight into experiences.  Our analytic capabilities enable us to pinpoint which experiences drive which perceptions and behaviours.

Evaluating Experience

We build our approach based on individual needs. This means we are continuously innovating and exploring new techniques.  Real-time Experience Tracking (RET)TM enables us to understand how people are coming into contact with brands or categories ‘in the moment’.  It has won many awards and Harvard Business Review refers to it as 'A new tool (that) radically improves marketing research’.  Customer Networks helps us to understand the experiences that have shaped people’s relationships over time.  People’s relationships with each other affect their perceptions and usage of brands.

Evaluating Experience

We build our approach based on individual needs. This means we are continuously innovating and exploring new techniques.  Real-time Experience Tracking (RET)TM enables us to understand how people are coming into contact with brands or categories ‘in the moment’.  It has won many awards and Harvard Business Review refers to it as 'A new tool (that) radically improves marketing research’.  Customer Networks helps us to understand the experiences that have shaped people’s relationships over time.  People’s relationships with each other affect their perceptions and usage of brands.

I think we have the most exciting methodology of the future.
Chris Forrest